If you are…

Purchasing Agent
We find that many Purchasing professionals are charged with negotiating for the lowest price possible. Some consider only the raw price; others take into account the value of the full slate of tangible and intangible services to their organization all parts of.
If the powder you are looking to contract manufacture is a standard product that you are truly comfortable could be successfully manufactured at a number of spray dryers, and would be welcome business at a number of spray dryers, then you should seek out the low cost producer. The economic rationale for that is that there are no consequences to you from choosing one contract manufacturer over the other – they will all perform equally – so choose the one with the lowest raw price (and the highest yield). If anybody can do it, anybody should do it. No need to overthink it.
On the other hand, if your product is not standard, or if you have special requirements outside of the pure spray drying of the product, perhaps you should consider the total cost from a tangible and intangible point of view. You might also want to factor in the cost of choosing the wrong contract manufacturer and finding yourself having to pay the costs to switch down the road.
QIC will never be the low price leader. If price is the only thing that matters, QIC is not your best source. But if your product is not standard, or you have other requirements making the lowest price not your most significant driver, QIC could be your partner. We strive to ensure the value that we add – the manufacturing advantage we build with you – is essential to your own competitive positioning, and therefore worth every penny you pay.
Operations Manager

Price matters in selecting a contract manufacturer; it always matters.
But we find that Operations professionals also have other things they are looking for, to include:
- A partner that will listen; that knows that it needs to adapt to what the customer requires, not fit the customer’s needs into its own predefined processes.
- A partner that will work with them, communicate, back them up – – all as if the partner is an extension of their manufacturing operation.
- A partner that makes its manufacturing floor open at all times to facilitate working together and/or inspection.
- A partner who can flex when needed – lead times, raw materials, packaging changes, logistics changes.
- A partner who operates 24/7 and provides maximum availability and flexibility.
- A partner who can source raw materials, if and when preferred.
- A partner who is well versed in operational metrics and runs a tight ship.
- A partner that understands the importance of yield and controlling waste and what a big factor that can be in true total cost.
- A partner whose facility and manufacturing floor are first rate, safe, modern, well maintained, clean, and well organized – – in a way that a customer would be proud to call it its own.
QIC provides this kind of partnership support. We are not the low price leader. But if the lowest price is not your most significant driver, and you are looking for some of the things we described above, QIC could be your partner. We strive to ensure the value that we add – the manufacturing advantage we build with you – is essential to your own competitive positioning and therefore worth every penny you pay.

Research & Development Manager
Price matters in selecting a contract manufacturer; it always matters.
But we find that Research and Development professionals also have other things they are looking for, to include:
- A partner that will listen; that knows that it needs to adapt to what the customer requires, not fit the customer’s needs into its own predefined processes.
- A partner that will work with them in development and scale up, to refine and improve the original formulation.
- A partner that will modify its typical operational processes to optimize for their unique product.
- A partner willing to add ancillary equipment or processing steps for their unique product.
- A partner that is willing to try things several times to get the best product possible.
- A partner that has its own pilot spray drying equipment, lab equipment, and food science skills to facilitate product development.
- A partner that makes its manufacturing floor open at all times to facilitate working together and/or inspection.
- A partner that encourages customers to talk to any and every employee (operations, quality, customer service, the CEO) at any time for any question or comment.
QIC provides this kind of partnership support. We are not the low price leader. But if the lowest price is not your most significant driver, and you are looking for some of the things we described above, QIC could be your partner. We strive to ensure the value that we add – the manufacturing advantage we build with you – is essential to your own competitive positioning and therefore worth every penny you pay.
CEO

Price matters in selecting a contract manufacturer; it always matters.
But we find that CEOs also have other things they are looking for, to include:
- A partner that will listen; that knows that it needs to adapt to what the customer requires, not fit the customer’s needs into its own.
- A partner that it genuinely interested in its customer’s business and can support and contribute to the their competitive positioning in the marketplace.
- A partner that has the room to support their growth; and if it does contract manufacturing simply to fill capacity, that it nonetheless remains committed to contract manufacturing and prioritizes all of its work equally.
- A partner that they can learn from – whether it be about procurement, logistics, manufacturing, or something else.
- A partner that readily works with high value ingredients or ingredients that serve as the make or break element of the final product and understands the importance of managing yield and waste.
- A partner that absolutely respects its customers’ intellectual property.
- A partner they are proud of calling their own – – grounded in the belief that you are only as good as the company you keep.
QIC provides this kind of partnership support. We are not the low price leader. But if the lowest price is not your most significant driver, and you are looking for some of the things we described above, QIC could be your partner. We strive to ensure the value that we add – the manufacturing advantage we build with you – is essential to your own competitive positioning and therefore worth every penny you pay.
Quality Manager

Price matters in selecting a contract manufacturer; it always matters.
But we find that Quality professionals also have other things they are looking for, to include:
- A partner that will listen; that knows that it needs to adapt to what the customer requires, not fit the customer’s needs into its own predefined processes.
- A partner that will be the first to acknowledge a quality issue, will work with you to address it, and will make it right.
- A partner that makes its manufacturing floor open at all times to facilitate working together and/or inspection.
- A partner whose facility and manufacturing floor are safe, clean, modern, and well maintained and organized – a place that they can, with pride, readily bring their own customers to view at any time.
QIC provides this kind of partnership support. We are not the low price leader.But if the lowest price is not your most significant driver, and you are looking for some of the things we described above, QIC could be your partner. We strive to ensure the value that we add – the manufacturing advantage we build with you – is essential to your own competitive positioning and therefore worth every penny you pay.